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Program Management
Single Point of Contact Program Office
Web Portal for Program Information
Acquisition of
Hardware
On-Line Ordering Information
Equipment Delivery and Installation
Computer Purchase Program for Teachers and Staff
Maintenance Services
Computer to Network Integration
Moves/Adds/Changes
Software Pre-Configuration for New Machines
*Equipment Disposal
Help Desk Repair
Services
Technical Support
Equipment Repair
Warranty Support
In Warranty and Out of Warranty Repair
Coordination of all Vendor Warranties
Training
TechKnow Computer Repair Program for
Middle School Students
Credit Towards Training Classes Based Upon Services Purchased
*Basic to Advanced User Training Classes - Live or Online
Asset Tracking
Inventory of all Existing Hardware
Asset Tagging and Tracking
*Denotes item is an additional cost service to sites.
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